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Failed to get operation system information. - Printable Version

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+--- Thread: Failed to get operation system information. (/showthread.php?tid=374)



Failed to get operation system information. - visormail - 04-24-2017

Hi!

I've created a Multi-Installation USB with WinToHDD. I boot the PC from the pendrive (legacy from boot options) and choose 32bit or 64bit. When I click on the New Installation, it says:

Failed to get operation system information. (0x0000009202C70000)

It happens regardless of what iso is on the pendrive (Windows 7,8), the same message if there aren't any iso files. What is the cause of this error?


RE: Failed to get operation system information. - admin - 04-24-2017

(04-24-2017, 05:00 PM)visormail Wrote: Hi!

I've created a Multi-Installation USB with WinToHDD. I boot the PC from the pendrive (legacy from boot options) and choose 32bit or 64bit. When I click on the New Installation, it says:

Failed to get operation system information. (0x0000009202C70000)

It happens regardless of what iso is on the pendrive (Windows 7,8), the same message if there aren't any iso files. What is the cause of this error?

Thank you for reporting this problem. Please send the user.log file to us (via e-mail at: support@easyuefi.com), the user.log file is located in the bin folder under the installation directory, and we will resolve it as soon as possible.


RE: Failed to get operation system information. - visormail - 04-24-2017

I have sent it.


RE: Failed to get operation system information. - admin - 04-24-2017

(04-24-2017, 06:10 PM)visormail Wrote: I have sent it.

Thank you for the log file. There is a bug in V2.5 beta, so please try V2.4 and we will solve the problem as soon as possible.


RE: Failed to get operation system information. - visormail - 04-24-2017

Yep, the 2.4 is working without the error message.


RE: Failed to get operation system information. - admin - 04-24-2017

(04-24-2017, 07:31 PM)visormail Wrote: Yep, the 2.4 is working without the error message.

We have solved the problem, you can upgrade to the latest version now. 


RE: Failed to get operation system information. - visormail - 04-24-2017

Thanks. Is there a changelog somewhere? I didn't find. What is the difference?


RE: Failed to get operation system information. - admin - 04-25-2017

(04-24-2017, 11:42 PM)visormail Wrote: Thanks. Is there a changelog somewhere? I didn't find. What is the difference?

The latest version is V2.5 beta, please download via the link below:
http://www.easyuefi.com/wintohdd/downloads/WinToHDD_Free_Beta.exe