08-26-2016, 10:27 PM
(08-26-2016, 09:28 PM)admin Wrote:Hi, admin, I double checked for both locations on external SSD, but there isn't any saved dump file.(08-25-2016, 11:23 PM)cbr900 Wrote:(08-25-2016, 09:18 PM)admin Wrote: Please take a screenshot of the BSOD and send it to us. Thanks.
By the way, we recommend using Windows 10/8 to create Windows To Go, because Windows 7 To Go is not completely portable, you may have driver problems when booting on different computers.
Thx, admin. Here is the screenshot.
I'm aware of the Win 7 limitations. In this case I'm using exactly the same machine with a just cloned image.
We need the DMP file to determine why your computer crashed, please follow the steps below to send it to us:
1. Boot into Safe Mode
2. Navigate to C:\Windows\Minidump, send all DMP files under C:\Windows\Minidump to us
3. If the Minidump folder is empty there may be a larger DMP file located at C:\WINDOWS called MEMORY.DMP, send the MEMORY.DMP to us
What do you suggest to investigate to proceed?