(06-21-2025, 11:24 PM)al3x Wrote:

(06-21-2025, 09:55 PM)Froggie Wrote: My original version download issue occurred using two different browsers... two different caches. One of them I never use for this task.

Well, I also tried from different machines, one of them is even linux based and I downloaded with curl.

The server sends a max-age=14400 header which means the content can be cached for up to 4 hours. Since the website is also behind Cloudflare maybe Cloudflare itself is caching the file for up to 4 hours. Anyway, a download with a slightly changed URL, e.g. appending "?something" will work and 4 hours is not a big deal.

But I'm still wondering why HBS was able to download the correct version. Maybe because the download URL you get when calling HBSVERNF.VER is still http instead of https, but that's just a wild guess.

(07-25-2025, 10:25 PM)admin Wrote: Hasleo Backup Suite V5.4.2.2 Released!

What's new in this version:
1. Fixed bug: Failed to enumerate dynamic disks in some cases
2. Fixed bug: Unable to back up USB flash drives in WinPE
3. Fixed bug: "The system cannot find the path specified." error occurred when changing task path
4. Updated Spanish and Swedish translations
4. Fixed other minor bugs

Here are the download links:
X86/X64
ARM64

(08-11-2025, 08:32 AM)Almighty1 Wrote: A few hours ago, I attempted to do a backup of the 1TB Toshiba now known as Kioxia Internal SSD to an external USB Western Digital 5TB My Passport Portable HDD on my Dell XPS 15 9570 computer with a Intel i9-8950HK CPU after installing Hasleo Backup Suite v5.4.2.2 and did a full Disk Partition Backup and selected the main 1TB Internal SSD which checked all the boxes for the all the partitions on the drive which was what I wanted except it failed as follows:



The entire disk was selected so all 5 partitions were also selected as the purpose of my backup is to restore the image after backing up to the 4TB Samsung 990 Pro external SSD which is currently in a USB 3.2 Gen 2 enclosure before swapping the original 1TB Toshiba now known as Konxia SSD with the 4TB SSD in my notebook computer:



I have read this as well as other forums and it seems like I have only seen people using Hasleo Backup Suite with smaller GB sized partitions, at least not 1 TB SSD drives or partitions anywhere near 949.7GB in size.  I noticed my MSR which was how the machine shipped from Dell is 128MB and not the 16MB maximum common size.

(08-11-2025, 11:40 AM)admin Wrote:

(08-11-2025, 08:32 AM)Almighty1 Wrote: A few hours ago, I attempted to do a backup of the 1TB Toshiba now known as Kioxia Internal SSD to an external USB Western Digital 5TB My Passport Portable HDD on my Dell XPS 15 9570 computer with a Intel i9-8950HK CPU after installing Hasleo Backup Suite v5.4.2.2 and did a full Disk Partition Backup and selected the main 1TB Internal SSD which checked all the boxes for the all the partitions on the drive which was what I wanted except it failed as follows:



The entire disk was selected so all 5 partitions were also selected as the purpose of my backup is to restore the image after backing up to the 4TB Samsung 990 Pro external SSD which is currently in a USB 3.2 Gen 2 enclosure before swapping the original 1TB Toshiba now known as Konxia SSD with the 4TB SSD in my notebook computer:



I have read this as well as other forums and it seems like I have only seen people using Hasleo Backup Suite with smaller GB sized partitions, at least not 1 TB SSD drives or partitions anywhere near 949.7GB in size.  I noticed my MSR which was how the machine shipped from Dell is 128MB and not the 16MB maximum common size.

To further analyze the issues, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected]. And please provide some screenshots if possible.

(08-11-2025, 08:27 PM)Almighty1 Wrote:

(08-11-2025, 11:40 AM)admin Wrote: To further analyze the issues, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected]. And please provide some screenshots if possible.

Log sent yesterday as requested by email.  What screenshots do you need?

(08-12-2025, 08:20 AM)Almighty1 Wrote:

(08-11-2025, 08:27 PM)Almighty1 Wrote: Log sent yesterday as requested by email.  What screenshots do you need?

I just tried backing up each individual partition except Local Disk(C in different backups and the ESP(0), MSR(1), Windows RE tools (R all pass without issues. The one that has the failure is the DELLSUPPORT (BitLocker Encrypted)(4) which I am not even sure how to fix since when I look at my Microsoft Account page, it shows different Bitlocker Recovery keys but I don't know if that covers the hidden recovery partition like in this case and my C: is not Bitlocker encrypted. Yesterday, I assigned a drive letter (Z to that partition and I can see everything in that partition with Windows Explorer and even without the drive letter assignment, DIsk Genius can see the files and folders of that partition.


Macrium Reflect X Server appears to show the partition as unlocked and successfully backed it up without issues:

(08-12-2025, 12:03 PM)admin Wrote:

(08-12-2025, 08:20 AM)Almighty1 Wrote: I just tried backing up each individual partition except Local Disk(C in different backups and the ESP(0), MSR(1), Windows RE tools (R all pass without issues. The one that has the failure is the DELLSUPPORT (BitLocker Encrypted)(4) which I am not even sure how to fix since when I look at my Microsoft Account page, it shows different Bitlocker Recovery keys but I don't know if that covers the hidden recovery partition like in this case and my C: is not Bitlocker encrypted. Yesterday, I assigned a drive letter (Z to that partition and I can see everything in that partition with Windows Explorer and even without the drive letter assignment, DIsk Genius can see the files and folders of that partition.


Macrium Reflect X Server appears to show the partition as unlocked and successfully backed it up without issues:

Please check if DELLSUPPORT is marked as a BitLocker partition by HBS? The icon for a BitLocker partition will have a lock on it.