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+--- Thread: Cannot restore (/showthread.php?tid=1321)
Cannot restore - Arnau - 01-15-2023
Hi,
I have a laptop that cannot restore, I got a message like "Exclusive access could not be obtained becaose the volume (E
s in use. Close all applications..." when i'm on WinPe preboot envoirment.What can i do?
RE: Cannot restore - admin - 01-15-2023
Are you using the latest version? Please follow the steps below to copy the log file to you local disk and then send it to us.
1. Waiting for the error message appears, then clicke "Cancel"
2. Open the save log file dialog ("
3. Save the log file to one of your local disk
4. Reboot the computer, then send the log file to us.
RE: Cannot restore - Arnau - 01-16-2023
Hi,
I solved activating/deactivating bitlocker on the destination unit.
Thanks
RE: Cannot restore - admin - 01-17-2023
(01-16-2023, 06:58 PM)Arnau Wrote: Hi,
I solved activating/deactivating bitlocker on the destination unit.
Thanks
Do you mean this drive is a BitLocker encrypted drive?