Problem Restoring from Network Share 0x006D000600000000

[rpaz]

Hi,

I'm new to the forum and a recent user of Hasleo Backup Suite v3.2  

I successfully create a full image backup of a computer that is in UEFI mode to a Network Share, now I'm booting from the Rescue Disk created on the same machine and want to do a Restore, but it doesn't work because I got the error 0x006D000600000000 Object is not initialized after entering the network credentials to access the network share!

Before accessing the network share I open the Windows Command Prompt and mapped a network driver using:
net use h: \\srv-lab\d$\imagens

The command authenticated successfully.

On the Hasleo Backup Suite I can access the H: drive, create folders, etc. without problem.

   

On the BackupMainUI.log there is this:

Code:

2023-02-14 11:40:18 T:000009EC .\UIPublic.cpp 4769 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000009EC .\UISyncExecute.cpp 3268 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000007E4 .\UISyncExecute.cpp 3296 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000007E4 .\EnterNetConnectPasswordDlg.cpp 238 nRet=0x006D000600000000
2023-02-14 11:43:44 T:000007E4 .\UIPublic.cpp 5254 nRet=0x1485001000000000
2023-02-14 11:43:44 T:000007E4 .\RestorePage.cpp 181 nRet=0x1485001000000000
2023-02-14 11:44:10 T:000007E4 .\MainWnd.cpp 1921 nRet=0x0780000D00000000

Any idea how to pass this error?

TIA

[admin]

Hi,

I'm new to the forum and a recent user of Hasleo Backup Suite v3.2  

I successfully create a full image backup of a computer that is in UEFI mode to a Network Share, now I'm booting from the Rescue Disk created on the same machine and want to do a Restore, but it doesn't work because I got the error 0x006D000600000000 Object is not initialized after entering the network credentials to access the network share!

Before accessing the network share I open the Windows Command Prompt and mapped a network driver using:
net use h: \\srv-lab\d$\imagens

The command authenticated successfully.

On the Hasleo Backup Suite I can access the H: drive, create folders, etc. without problem.



On the BackupMainUI.log there is this:

Code:

2023-02-14 11:40:18 T:000009EC .\UIPublic.cpp 4769 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000009EC .\UISyncExecute.cpp 3268 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000007E4 .\UISyncExecute.cpp 3296 nRet=0x006D000600000000
2023-02-14 11:40:18 T:000007E4 .\EnterNetConnectPasswordDlg.cpp 238 nRet=0x006D000600000000
2023-02-14 11:43:44 T:000007E4 .\UIPublic.cpp 5254 nRet=0x1485001000000000
2023-02-14 11:43:44 T:000007E4 .\RestorePage.cpp 181 nRet=0x1485001000000000
2023-02-14 11:44:10 T:000007E4 .\MainWnd.cpp 1921 nRet=0x0780000D00000000

Any idea how to pass this error?

TIA

It works very well on our side. Try connecting the shared directory using the IP address instead of the computer name to see if the issue persists.

[rpaz]

Hi,

Thanks for your reply.

I just tested using the IP address to map the network drive and on the software, the result is exactly the same.

The program can browse folders and create new ones on the network share just fine, then before reading or writing a backup image to/from the server it asks for the Credentials to use and this fails with the error Object is not initialized!

[admin]

Hi,

Thanks for your reply.

I just tested using the IP address to map the network drive and on the software, the result is exactly the same.

The program can browse folders and create new ones on the network share just fine, then before reading or writing a backup image to/from the server it asks for the Credentials to use and this fails with the error Object is not initialized!

After the error occurs, please click "" > "Save log file" to open the save log file dialog, save the log file to one of your local disk, reboot the computer, and then send the log file to us via email at [email protected]. Thanks.

[rpaz]

After the error occurs, please click "" > "Save log file" to open the save log file dialog, save the log file to one of your local disk, reboot the computer, and then send the log file to us via email at [email protected]. Thanks.

Done. Please check the mail.

Thank You.

[admin]

After the error occurs, please click "" > "Save log file" to open the save log file dialog, save the log file to one of your local disk, reboot the computer, and then send the log file to us via email at [email protected]. Thanks.

Done. Please check the mail.

Thank You.

Thank you so much.

[rpaz]

Hi,

By the way do you know of any tool that can be used on the WinPE generated by Hasleo Backup Suite to do screenshots of the errors?

I tried to use zoomit from Sysinternals/Microsoft and others but they can't capture the Hasleo user interface!

[admin]

Hi,

By the way do you know of any tool that can be used on the WinPE generated by Hasleo Backup Suite to do screenshots of the errors?

I tried to use zoomit from Sysinternals/Microsoft and others but they can't capture the Hasleo user interface!

We think that taking pictures with our phone is the best option.