7 hours ago
@admin,
While it is true that Trustpilot is free for consumers, there actually is a user authenticity option, which is quite rigorous. I know, because I went through the process that took almost 30 minutes. Trustpilot did invite me to complete that process. I suspect, as has been suggested, that most of the negative reviews originated from people who did not want to be verified.
If you read the English reviews (I did not check reviews in other languages), you will see that ONLY my review has a photo, and it has a green check mark in my photo, top right. If you click on that photo, you will see that I am a "Verified user". None of the other reviews is from a "Verified user", not even that by @Froggie. More attention is paid to "Verified user" reviews than others, I would suspect.
I am submitting this post just for your information. Anyone who has posted previously supporting Hasleo Software can retroactively go through the Trustpilot verification process, and their previous reviews would also be updated with the status of "Verified user" once they have completed the process.
Yes, for an old guy, I do get around!
And yes, I DO think that Trustpilot reviewers should be required to justify their ratings!
Have a great day.
Regards,
Phil
Quote:It is worth noting that Trustpilot is free for consumers, but it does not actively verify the authenticity of user reviews.
While it is true that Trustpilot is free for consumers, there actually is a user authenticity option, which is quite rigorous. I know, because I went through the process that took almost 30 minutes. Trustpilot did invite me to complete that process. I suspect, as has been suggested, that most of the negative reviews originated from people who did not want to be verified.
If you read the English reviews (I did not check reviews in other languages), you will see that ONLY my review has a photo, and it has a green check mark in my photo, top right. If you click on that photo, you will see that I am a "Verified user". None of the other reviews is from a "Verified user", not even that by @Froggie. More attention is paid to "Verified user" reviews than others, I would suspect.
I am submitting this post just for your information. Anyone who has posted previously supporting Hasleo Software can retroactively go through the Trustpilot verification process, and their previous reviews would also be updated with the status of "Verified user" once they have completed the process.
Yes, for an old guy, I do get around!
And yes, I DO think that Trustpilot reviewers should be required to justify their ratings!
Have a great day.
Regards,
Phil