04-14-2025, 02:29 PM
(04-14-2025, 02:22 AM)Chen YH Wrote: The backup operation failed when I upgraded HBS from version v4.9.3 to v5.2.2.1 (newest version)
The massage is as follows
Initializing, please wait...
Backup mode: Incremental
Compress level: Medium
Encryption mode: None
Checking file system, please wait...
The operation of checking file system is complete.
Backing up, please wait...
The backup operation failed, please contact us for support.
The system cannot read from the specified device. (0x0C8C006200000057)
The operation was not successful.
Please try the fellow version to see if the issue persists?
https://www.easyuefi.com/backup-software...250414.exe
In any case, please send us the log file again.