12-11-2023, 09:09 PM
Hi. I’m a newbie and with a Windows 10 22H2 PC, I made some backups with Hasleo v4.0.
Today I realized that, after upgrading to v4.0, WinPE.iso was not present in the Hasleo ‘bin’ folder.
I then launched the emergency disk creation procedure. After about 1 minute, the procedure stops at 63% and there it stays forever (the background Hasleo Backup Suite Service Application process is shown as "suspended"); I cannot close the application and the only way I can break the situation is to reboot the PC.
I tried several times with the same result.
Looking at the contents of disk C: I noticed that a “WinPETem” folder had been created with a new folder inside named
55ce1990-2ca1-4c0e-af66-6c455aad8d84 with subfolders:
C:\WinPETem\55ce1990-2ca1-4c0e-af66-6c455aad8d84\
ISO\boot
ISO\efi
ISO\source
mount\Program Files
mount\ProgramData
mount\sources
mount\Users
mount\Windows
I also noticed that each time I tried to create the emergency disk, a subfolder similar to the one described had been created in C:\WinPETem folder which has reached 16 GB.
I am Administrator with full control over disc C: and I tried to delete C:\WinPETem. But the deletion is not allowed (access denied).
For info I have a second photocopy PC where the iso creation worked correctly and where no C:\WinPETem was created.
I tried to re-install v4.0 on itself (without uninstalling it first) without success.
I don't know what to do anymore and especially I don't know how to get rid of the C:\WinPETem folder which has reached 16 GB !...
Any advice?
Thank you very much
P.S. - I managed with difficulty to delete the C:\WinPETem folder by booting with Linux, but now I am afraid to run the emergency disk creation procedure again.
Today I realized that, after upgrading to v4.0, WinPE.iso was not present in the Hasleo ‘bin’ folder.
I then launched the emergency disk creation procedure. After about 1 minute, the procedure stops at 63% and there it stays forever (the background Hasleo Backup Suite Service Application process is shown as "suspended"); I cannot close the application and the only way I can break the situation is to reboot the PC.
I tried several times with the same result.
Looking at the contents of disk C: I noticed that a “WinPETem” folder had been created with a new folder inside named
55ce1990-2ca1-4c0e-af66-6c455aad8d84 with subfolders:
C:\WinPETem\55ce1990-2ca1-4c0e-af66-6c455aad8d84\
ISO\boot
ISO\efi
ISO\source
mount\Program Files
mount\ProgramData
mount\sources
mount\Users
mount\Windows
I also noticed that each time I tried to create the emergency disk, a subfolder similar to the one described had been created in C:\WinPETem folder which has reached 16 GB.
I am Administrator with full control over disc C: and I tried to delete C:\WinPETem. But the deletion is not allowed (access denied).
For info I have a second photocopy PC where the iso creation worked correctly and where no C:\WinPETem was created.
I tried to re-install v4.0 on itself (without uninstalling it first) without success.
I don't know what to do anymore and especially I don't know how to get rid of the C:\WinPETem folder which has reached 16 GB !...
Any advice?
Thank you very much
P.S. - I managed with difficulty to delete the C:\WinPETem folder by booting with Linux, but now I am afraid to run the emergency disk creation procedure again.