Backup Operation Failed

[Froggie]

Hasleo Backup Suite Ver 5.5.2.3 Build Dec 5, 2025 Win 11 Pro 25H2

I was doing a disk backup of a HDD and I get this message:

The backup operation failed, please contact us for support.

There are bad sectors on the drive. (0x07540069000001B1)

The operation was not successful.

 
I did a chkdsk on the disk I was backing up and on the destination disk.
I can't find this error code. 

I have a zip of the log files.

Can someone help me out?

Thanks

Steve, send that ZIPped LOG to "Support AT EasyUEFI DOT com" with a copy of your original post as the content of the email.  They should respond fairly quickly.