Yesterday, 10:01 PM
Dear Rich,
Thank you for providing such a detailed explanation and example—this is very helpful.
Regarding the "Perform a full backup after a specified number of backups" feature you mentioned, the current design works as follows: when you change the number in the settings, the incremental backup count resets to zero and starts counting again from the moment the change takes effect. Therefore, after you changed the number from 10 to 7, the system began recounting the incremental backups until it reached the new setting (7) before triggering a full backup. This is why it ran another 7 incremental backups (bringing the total to 11) instead of continuing from the 4 that had already been run.
We understand that your expectation is for the system to remember how many incrementals have already been run and only perform the remaining number needed based on the new setting. This is a very reasonable suggestion, and we will record it as a reference for future improvements. The current behavior is as explained above, and we hope this helps clarify how the logic works.
If you have any further questions or need additional assistance, please feel free to contact us. Thank you again for using our product and for providing valuable feedback!
Best regards,
Thank you for providing such a detailed explanation and example—this is very helpful.
Regarding the "Perform a full backup after a specified number of backups" feature you mentioned, the current design works as follows: when you change the number in the settings, the incremental backup count resets to zero and starts counting again from the moment the change takes effect. Therefore, after you changed the number from 10 to 7, the system began recounting the incremental backups until it reached the new setting (7) before triggering a full backup. This is why it ran another 7 incremental backups (bringing the total to 11) instead of continuing from the 4 that had already been run.
We understand that your expectation is for the system to remember how many incrementals have already been run and only perform the remaining number needed based on the new setting. This is a very reasonable suggestion, and we will record it as a reference for future improvements. The current behavior is as explained above, and we hope this helps clarify how the logic works.
If you have any further questions or need additional assistance, please feel free to contact us. Thank you again for using our product and for providing valuable feedback!
Best regards,