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I think it might be a better option to move towards "hot patches" for new versions, if that is feasible. Macrium does it, and users are notified by Macrium in the Release Notes when they need to create new Emergency Disks.
I don't know if the Hasleo Team has the time to do that now, but I do think that should be in their long-range plans. The uninstall/reinstall routine is time-consuming, and it has potential pitfalls of the customer no longer being recognized as such.
Easeus also has the uninstall/reinstall routine, but their routine is even worse. It " forgets" the licensing information, so my ETBH clients call me when their "Trial 30-day" version expires. The answer is simple -- Go the to the Activation screen, and ETBH pulls up the licensing information from wherever it stores it, and hit the "Activate" button, but that is a pain in the you what, and completely baffles my less computer-literate clients. Needless to say, I am no longer recommending ETBH. Guess what I am recommending these days ... 
Just my two cents. Have a great day.
Regards,
Phil
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(04-11-2026, 04:22 AM)r0n Wrote: @n8chavez Thanks!
Yes, as n8chavez said. After installing the new version, you need to manually add the WinPE environment to the Windows boot menu.
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(04-11-2026, 05:47 AM)garioch7 Wrote: I think it might be a better option to move towards "hot patches" for new versions, if that is feasible. Macrium does it, and users are notified by Macrium in the Release Notes when they need to create new Emergency Disks.
I don't know if the Hasleo Team has the time to do that now, but I do think that should be in their long-range plans. The uninstall/reinstall routine is time-consuming, and it has potential pitfalls of the customer no longer being recognized as such.
Easeus also has the uninstall/reinstall routine, but their routine is even worse. It "forgets" the licensing information, so my ETBH clients call me when their "Trial 30-day" version expires. The answer is simple -- Go the to the Activation screen, and ETBH pulls up the licensing information from wherever it stores it, and hit the "Activate" button, but that is a pain in the you what, and completely baffles my less computer-literate clients. Needless to say, I am no longer recommending ETBH. Guess what I am recommending these days ...
Just my two cents. Have a great day.
Regards,
Phil
Dear Phil,
Thank you for such a detailed and sincere suggestion!
The "hot patch" update method you mentioned is indeed very valuable, especially in reducing user steps, preventing license information loss, and improving the experience for less tech-savvy users. Although hot patching may not be feasible in the short term, we will record your suggestion in our long-term planning.
Thank you again for taking the time to share your experience and insights.
Best regards,
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@admin,
Thank you for your reply. I am pleased that it will be in the long-term plans for HBS, which is what I was suggesting.
I am not a programmer, but I can imagine that "hot patching" would indeed be very complicated to program. I know that you have higher short-term priorities, and only limited resources to program, test, and implement them.
Have a great day.
Regards,
Phil
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Dear Phil,
Thank you very much for your understanding and support. It truly means a lot to us, especially given our limited resources. Your recognition of the challenges we face, such as the complexity of hot patching and the need to balance short-term priorities, is greatly appreciated.
Please rest assured that we will keep your valuable suggestion in mind as we move forward with the long-term plans.
Have a great day as well.
Best regards,
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Not sure if this is a bug, future request, or working as expected.
The target for some backups is a folder on a network connected PC that is accessed over wi-fi. Running from the Emergency (USB or Windows Boot) with the wi-fi network connected from the PE Network Manager, the File Manager is able to logon and access that PC. But the Network is not an option from the Browse Image to Restore or the Target for a new backup.
An existing backup job can access the remote folder but it would not be possible to create a new backup job and point to that network folder.
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(05-08-2026, 11:39 AM)Bespoken Wrote: Not sure if this is a bug, future request, or working as expected.
The target for some backups is a folder on a network connected PC that is accessed over wi-fi. Running from the Emergency (USB or Windows Boot) with the wi-fi network connected from the PE Network Manager, the File Manager is able to logon and access that PC. But the Network is not an option from the Browse Image to Restore or the Target for a new backup.
An existing backup job can access the remote folder but it would not be possible to create a new backup job and point to that network folder.
Thank you for your feedback. The behavior you described may be related to the limited network access capabilities in the WinPE environment. At this point, I’m not sure whether this is a bug or working as expected (given the stripped-down nature of WinPE). However, I will make a note of this issue and do my best to improve it or provide a viable workaround in a future release. Thanks.
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