10-17-2025, 12:34 AM
(10-17-2025, 12:06 AM)Meer Wrote:(10-16-2025, 10:32 PM)admin Wrote: Hasleo Backup Suite will only start running once all devices are ready, which may take some time, but it usually doesn't take this long. Please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected], and we'll try to see if we can find some clues.
Please note that you need to save the log file in WinPE.
Thanks.
Thank you. That's what I did. I'll wait for a reply.
According to the log file, this issue was indeed not caused by Hasleo Backup Suite. WinPE started launching Hasleo Backup Suite at 23:28:18, and Hasleo Backup Suite had already completed loading around 23:28:25.