02-07-2026, 06:05 PM
Dear @Phil,
Thank you for such high recognition and for your continued support!
Yes, we have always been doing our best to respond to every question from every user. However, as you know, our manpower is limited, and replying to and handling user feedback requires a significant amount of time. Therefore, we suggest that users provide as much detailed information as possible when they encounter issues, such as specific error messages, log files, and steps to reproduce the problem. This information will greatly help us pinpoint the cause and resolve the issue more efficiently.
We highly value the voice of every user, and our team will continue to dedicate efforts to make Hasleo Backup Suite even better.
Have a nice day!
Best regards,
Thank you for such high recognition and for your continued support!
Yes, we have always been doing our best to respond to every question from every user. However, as you know, our manpower is limited, and replying to and handling user feedback requires a significant amount of time. Therefore, we suggest that users provide as much detailed information as possible when they encounter issues, such as specific error messages, log files, and steps to reproduce the problem. This information will greatly help us pinpoint the cause and resolve the issue more efficiently.
We highly value the voice of every user, and our team will continue to dedicate efforts to make Hasleo Backup Suite even better.
Have a nice day!
Best regards,