Definition of Free Lifetime Upgrades

[Geri123]

If everyone were to view us through the same lens they use to see our competitors, we might eventually become just like them. We remain steadfast in our commitment, as always.

@admin To be honest I'm surprised that you sell lifetime licenses for Server/Enterprise. For these business customers I mostly see companys sell a product and then yearly something like a 1 year support/update pack to keep the money rolling (since company/enterprises have the deep pockets compared to normal users).
Keep up the good work

[al3x]

Just purchased 2 professional licenses for me and now I'm also wondering about the activation.
Even though I won't change computers all the time I still might customize my PC, change mainboard, GPU, CPU and other parts from time to time.

I understand that transferring a license from one PC to another isn't something that would happen very often but I would still like the possibility to deactivate and quickly reactivate on another PC.

Idea, maybe this would work for you:
- Allow the reactivation of a license once every - let's say - 4 weeks.
- You can deactivate a license all the time but reactivating the same license is limited to once every 4 weeks.

This would defeat the purpose of (possibly misusing licenses by) switching around all the time.
But it would still allow someone to easily reactivate once in case of problems.

Just an idea.
Cheers!

[admin]

Just purchased 2 professional licenses for me and now I'm also wondering about the activation.
Even though I won't change computers all the time I still might customize my PC, change mainboard, GPU, CPU and other parts from time to time.

I understand that transferring a license from one PC to another isn't something that would happen very often but I would still like the possibility to deactivate and quickly reactivate on another PC.

Idea, maybe this would work for you:
- Allow the reactivation of a license once every - let's say - 4 weeks.
- You can deactivate a license all the time but reactivating the same license is limited to once every 4 weeks.

This would defeat the purpose of (possibly misusing licenses by) switching around all the time.
But it would still allow someone to easily reactivate once in case of problems.

Just an idea.
Cheers!

Thank you for your support. The features you mentioned require implementation through the website, and to be honest, this is not our area of expertise. We are currently unable to provide this functionality. Therefore, you will need to contact us when necessary to reset your license. We hope you can understand.

[garioch7]

"In principle, the professional license only allows you to activate the software on one computer and you may not transfer the license from one computer to another if the software is already installed and registered on one computer. In fact, all of our product licenses include this clause, but we usually help users reset their license keys when they change computers."

I am a refugee from the subscription model of Macrium X.  Today, I purchased a Family Pack licence of Pro.  I am happy to hear that I can transfer my license to a new computer, when I replace an old one, but it seems a bit awkward to have to request a license transfer.  Many companies include a subscription portal where you can personally deactivate the license for the old computer, and reactivate for the new computer.  That reduces the work on the Support Staff.  I usually only do that when my old computer dies (I have two), and I have to replace it.

Just my newbie two cents for what it is worth.

I am happy to be aboard.

Regards,
Phil

[n8chavez]

"In principle, the professional license only allows you to activate the software on one computer and you may not transfer the license from one computer to another if the software is already installed and registered on one computer. In fact, all of our product licenses include this clause, but we usually help users reset their license keys when they change computers."

I am a refugee from the subscription model of Macrium X.  Today, I purchased a Family Pack licence of Pro.  I am happy to hear that I can transfer my license to a new computer, when I replace an old one, but it seems a bit awkward to have to request a license transfer.  Many companies include a subscription portal where you can personally deactivate the license for the old computer, and reactivate for the new computer.  That reduces the work on the Support Staff.  I usually only do that when my old computer dies (I have two), and I have to replace it.

Just my newbie two cents for what it is worth.

I am happy to be aboard.

Regards,
Phil

Hahaha @ refugee from Macrium's subscription model.  Right now the Hasleo team is very small.  They don't have the resources to implement everything they wan to do right away.  Going paid will, I'm sure, help that.  I'm sure the portal is in their long term plans though.