The system cannot find the file specified. (0x0095007F00000002)

[mehasleoforum]

Hi there.

Before I move on to a different backup solution, I want to see if there is a fix for this:

Error while trying to do a System backup:
The system cannot find the file specified. (0x0095007F00000002)

Latest Hasleo Backup version but, started happening with several versions back.
Happening on several PCs.
This does NOT happen with other Backup software (Macrium Reflect finishes the backup without error).

From the Hasleo Log (below), it shows the shadow files being the issue:

2026-02-04 15:55:57 T:0000B37C 87 - Deleting shadow copy set {4d54d302-e714-4936-80d4-d67c73cda2b4} ...
2026-02-04 15:55:57 T:0000B37C 87 Error while deleting shadow copies...
2026-02-04 15:55:57 T:0000B37C 87 - Last shadow copy that could not be deleted: {00000000-0000-0000-0000-000000000000}
2026-02-04 15:55:57 T:0000B37C 87 ERROR: COM call L"m_pVssObject->DeleteSnapshots(snapshotSetID, VSS_OBJECT_SNAPSHOT_SET,FALSE,&lSnapshots,&idNonDeleted)" failed.
2026-02-04 15:55:57 T:0000B37C 87 - Returned HRESULT = 0x80042308
2026-02-04 15:55:57 T:0000B37C 87 - Error text: VSS_E_OBJECT_NOT_FOUND

I can see shadow copy created when backup started shows up, nothing else.
vssadmin list shadows
After backup finishes, shadow list shows empty.

Already tried VSS Repair, checkdsk /f, dism /restorehealth and sfc /scannow.


Hasleo Log:

...
2026-02-04 15:55:57 T:0000B37C .\ImageMaker.cpp 630 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\FilePublic.cpp 1807 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\IncompleteBackupHandler.cpp 172 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\ImageWriterCluster.cpp 173 nRet=0x070E007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackup.cpp 447 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C 149 - Mark all writers as succesfully backed up...
2026-02-04 15:55:57 T:0000B37C 149 Completing the backup (BackupComplete) ...
2026-02-04 15:55:57 T:0000B37C 127 (Waiting for the asynchronous operation to finish...)
2026-02-04 15:55:57 T:0000B37C 127 (Waiting for the asynchronous operation to finish...)
2026-02-04 15:55:57 T:0000B37C 87 - Deleting shadow copy set {4d54d302-e714-4936-80d4-d67c73cda2b4} ...
2026-02-04 15:55:57 T:0000B37C 87 Error while deleting shadow copies...
2026-02-04 15:55:57 T:0000B37C 87 - Last shadow copy that could not be deleted: {00000000-0000-0000-0000-000000000000}
2026-02-04 15:55:57 T:0000B37C 87 ERROR: COM call L"m_pVssObject->DeleteSnapshots(snapshotSetID, VSS_OBJECT_SNAPSHOT_SET,FALSE,&lSnapshots,&idNonDeleted)" failed.
2026-02-04 15:55:57 T:0000B37C 87 - Returned HRESULT = 0x80042308
2026-02-04 15:55:57 T:0000B37C 87 - Error text: VSS_E_OBJECT_NOT_FOUND
2026-02-04 15:55:57 T:0000B37C .\VolumeShadowCopy.cpp 979 nRet=0x03D2015080042308
2026-02-04 15:55:57 T:0000B37C .\VolumeShadowCopy.cpp 217 nRet=0x03D2015080042308
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 422 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 866 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 2332 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 2342 nRet=0x0095007F00000002
2026-02-04 15:55:57 T:0000B37C .\DiskBackupWrapper.cpp 1682 nPos=100
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp 282 nRet=0x0095007F00000002
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp 1540 nRet=0x0095007F00000002
2026-02-04 15:55:59 T:0000B37C .\WorkerPublic.cpp 1236 nRet=0x006E001600000000
2026-02-04 15:55:59 T:00008758 .\BackupWorker.cpp 1351 nRet=0x0000000000000000
2026-02-04 15:55:59 T:0000B37C .\BackupWorker.cpp main 1657 End...


=====================

vssadmin list shadows

shadow copy created when backup started shows up, nothing else.
After backup finishes
Shadow list shows empty.

Hope this can be fixed as I like Hasleo and want to support them.
Thanks.