Welcome to leave your product review on Trustpilot

[nowellp]

Hello
I am new to the forum.
This is a rare find with Hasleo.
I was usinng Rescuzilla which is ok but Hasleo's software is great.
Thank you for allowing me to use your product.
Peter

[garioch7]

@nowellp,

Welcome to the Hasleo Forum.  Thank you for your kind words about the Hasleo Backup Suite.  We are always here to answer your questions and respond to any issues you might encounter.  We hope that you will become a regular participant here, and spread the word!

Have a great day.

Regards,
Phil

[admin]

@nowellp,

Welcome to the Hasleo Forum!

Thank you for sharing your experience. We are delighted to hear your recognition of Hasleo Backup Suite, it truly encourages us.

If you have any questions about features, usage suggestions, or technical issues, please feel free to post. We will do our best to assist you.

Thank you again for your support and trust. We hope to see you around often!

Best regards,

[starchase]

Since I had to do a System Reinstall today. My HP Spectre x360 13 laptop, which I've had since Feb 2016) had not caused me any problems until this morning, when after being in use for a while I lost use of the keyboard. No key worked except the keyboard light key. I had no recourse but to utilize the backup I made on 7/25/26. The Hasleo restore function worked like a charm, and fairly quickly! I was using version 5.9.2.0. So I thought I'd come on the forum and give a shout-out to the software. The restored laptop was back in good order with not a hiccup. Reading the above forum posts impels me to go to TrustPilot and make a report to add my acclamation. Thanks team!

[admin]

@starchase,

Thank you very much for sharing this real-world recovery experience! In an urgent system reinstallation situation, being able to rely on Hasleo Backup Suite to complete the recovery smoothly, with a fast process and perfect results, is a great affirmation for us.

Your willingness to go to Trustpilot and share a positive review is even more encouragement and support for us, and we are sincerely delighted!

Thank you again for your trust and recognition!

Have a nice day!

Best regards,

[admin]

Our rating has slipped again , and it makes me wonder how exactly some competitors manage to keep their scores at 4.9. Are their products and services truly that outstanding, or is there something else going on? At least for now, it feels like we can never quite reach that level. Honestly, Macrium Software's rating feels more genuine.

[admin]

What does everyone think about the latest review from Clay Zaccaglini on Trustpilot? Do you believe it is necessary to check whether there is sufficient storage space on the target drive before performing a backup, especially when doing so would require significant effort and time, still fail to produce an accurate estimate, and significantly increase the complexity of the backup logic while also extending the backup duration?

We welcome all thoughts and opinions. Thanks.

[Geri123]

Our rating has slipped again , and it makes me wonder how exactly some competitors manage to keep their scores at 4.9. Are their products and services truly that outstanding, or is there something else going on? At least for now, it feels like we can never quite reach that level. Honestly, Macrium Software's rating feels more genuine.

I would bet you can buy reviews in bulk for every mayor review platform (not saying they did). Or if you have enough employees and or friends they can also vote you up. With only 28 reviews every review can change the score in a bigger way since you only got a few reviews. 

Tldr. You need lots more reviews to not have the score change easily.
Always remember as long as you are better than e.g Vodafone there is hope
https://www.trustpilot.com/review/www.vodafone.de

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[al3x]

Our rating has slipped again , and it makes me wonder how exactly some competitors manage to keep their scores at 4.9. Are their products and services truly that outstanding, or is there something else going on? At least for now, it feels like we can never quite reach that level. Honestly, Macrium Software's rating feels more genuine.

I wouldn't worry too much about ratings on sites like Trustpilot. With all the AI slop going around I feel like most companies with outstanding scores just use fake review services anyway. Or they work with tricks like giving refunds for 5 star ratings. I've seen this multiple times on Amazon and similar platforms, why should it be any different on Trustpilot.

What does everyone think about the latest review from Clay Zaccaglini on Trustpilot? Do you believe it is necessary to check whether there is sufficient storage space on the target drive before performing a backup, especially when doing so would require significant effort and time, still fail to produce an accurate estimate, and significantly increase the complexity of the backup logic while also extending the backup duration?

I don't think that's something you should invest too much energy into honestly. There are so many factors that would need to be considered:
Inc/Diff or Full backup? How much data was actually changed? Are there any folder exclusions set up? What compression level is used? List could go on forever.

And then you still don't know what data is backed up. Is it a ton of text files that can easily be compressed? Or does the user try to backup movie files that almost don't compress at all.

In that Trustpilot rating Clay mentioned that he got an error after "hours of waiting". I wonder how much data he was backing up that it took hours for him to hit the barrier. And if there's so much data to back up, I would've made sure beforehand that there's enough free space on the target disk. But that's just my 2 cents.

[al3x]

Always remember as long as you are better than e.g Vodafone there is hope
https://www.trustpilot.com/review/www.vodafone.de

That's actually a good example of how biased reviews on the internet really are.

I was also a Vodafone user not long ago and I know the pain of their terrible service and giving false hope and then never fixing their cable internet. Now I've switched to fiber and I'm really happy with TNG (Stadtnetz GmbH). Rock solid 1gbit up/down, no disruptions for 2 years, couldn't be any happier. Yet, if you look at their Trustpilot reviews, they're almost as terrible as Vodafone if you believe the score.

People tend to downvote everything if they're unhappy with particular things. And it's quite hard to recover from that I guess.