Hasleo Backup Suite - task failure error

[kaichandler]

Hello, I've just done my first proper backup to a USB WD Elements drive with Hasleo but after a few minutes it stops on error. I've never had issues backing up my drives the USB WD Elements with Macrium Reflect. Any ideas please? 

[Bespoken]

Suggest you contact support directly. There are very responsive. Use the Contact Us menu option (the dropdown from the little item to the left of the close X on the menu bar.

[al3x]

Hi,

also, if you contact support, please make sure to include the technical logs, this is usually very helpful for finding the root cause of your problem.
Just click on the little menu on top right, then click on "Save log file" and send the log file with your email to [email protected].

[kaichandler]

Thanks both, I'll do that ! I really appreciate your help.