I created a USB drive with Hasleo Emergency Disk to recover a backup on the Microsoft Surface 11 Pro ARM, but when I restart the computer, the emergency disk loads, and then the screen freezes, and I can't do anything. 
What could be the reason?
 Thank you.

Hi. When trying to create a boot menu in HBS i get this error message: Failed to run system API. (0x028B001500000002). So i tried to create one in Safe mode but then i got another error message. See attached  backup-suite log.

Attached Files

  backup-suite-log-20250918214506.zip (Size: 22.38 KB / Downloads: 5)

Tested with V5.4.2.3

Steps to reproduce:

1. Create a network share on a remote machine
2. Use that backup share as backup destination
3. Disable the share on the remote machine
4. Try changing the backup destination to another location

Result:
"The network path is not available" error.

There was also another glitch I can't reproduce anymore where it actually took the new path and saved it in the backup task. But on every action (backup, check image, open location, etc.) it still failed with an error while trying to take the old destination.

Expected:
It should be possible to change the location at any time without a check if the original destination is still available.

My use case:
The backup target server changed the IP and I wanted to switch the destination to the new UNC path. Due to this error and not being able to bypass it, I had to recreate the whole backup configuration, which was quite frustrating.

Minor usability improvement:
It would be helpful to be able to paste a path into the destination textbox, without having to use the browse button.


Thanks for looking into this.

Pretty amazing software.

I am unable to login to the network even though I have no password set.
What credentials should I use to login to export the xml file to a mapped network drive?

Attached Files

Thumbnail(s)
   

Hi I'm using the Hasleo Backup Suite v5.4.2.2 and trying to update it via the included updater. For me it seems like Smart Application Control is blocking the update. Win 11 Pro 24H2
Any ideas besides disabling SAC?
   

Backups have been working fine up until today. Since the last successful backup Hasleo was updated in addition to Windows Updates installed. Today the backup job failed with "Specified partition not found 0x22220036000000E9)

Nothing has changed in my backup config, or target drive. What partition is it looking for? The logs dont say.

Greetings!  I have a scheduled DISK task (under current release) which has been running for many moons.  I just changed the geometry of both the OS partition and the adjacent Windows Recovery (RE) partition.

On the next manual FULL image under that task, I expected the image to contain the appropriate geometry changes.  Instead, only the partitions that hadn't changed in geometry were in the FULL image... the (2) changed partitions were not.  I don't think that's supposed to happen.

Any ideas...??

I currently use Acronis 2018 on a windows 10 system and i want to try/switch to Hasleo.
I already use it on 2 other pc (1 with windows 11 and one with windows 10)  but on the 3rd one it cant take any backup (disk, partition, files)

It always ends:
Unknown error : 0x006D015080042302

I already checked VSS and the registry key is just like the other machines.

Attached Files

  logs.zip (Size: 13.04 KB / Downloads: 1)
  backup-suite-log-20250907093004.zip (Size: 14.75 KB / Downloads: 0)

Hello!
I have redownloaded version 5.3, but the software still doesn’t work. My system settings remain the same as before, with no changes made. The software fails to open—there’s no taskbar icon and no graphical interface. I need assistance or a bug fix. Thank you.

   
   
   

When starting a new task for performing a system backup, the Windows RE tools partition isn't selected. Is it best practice to include that partition, or just leave it deselected? 

Thanks