Task folder not available

[WaltC]

Suddenly getting this error. I tried different folders, different drives and reinstalled. Still getting this error. 0x046c015400000000

Thanks!

[n8chavez]

If I remember right, that error code has to do with some sort of device error.  Have you checked your hardware destination/source for errors?

[WaltC]

I have. I just recently did a health check on all drives. When I first installed Hasleo it worked flawlessly. I changed the default path to a bigger drive and got this error. Tried going back to the original drive, still got the error, then reinstalled using the original drive as the default but still get the error.

Thanks!

[admin]

I have. I just recently did a health check on all drives. When I first installed Hasleo it worked flawlessly. I changed the default path to a bigger drive and got this error. Tried going back to the original drive, still got the error, then reinstalled using the original drive as the default but still get the error.

Thanks!

To further analyze the issue, please click "" > "Save log file" to open the save log file dialog, save the log file and then send it to us via email at [email protected].


Thanks.

[WaltC]

Sent.

Thank you!

[admin]

This error indicates that the task folder doesn't exist. Please check if the task folder is still on the source drive, and make sure the source drive is still connected to the computer. 

Have you changed the drive where the backup image files are located? For example, have you copied the backup files to another drive? Please note that Hasleo Backup Suite identifies drives by unique partition identifier rather than by drive letter. Therefore, even if the drive letter does not change after the destination drive is replaced, Hasleo Backup Suite will still report this error.