I purchased Hasleo Data Recovery Ultimate (with lifetime free upgrades), but the software reverts to the Free version after every update, requiring me to re-enter the license key. What information do I need to provide to you to reset this?

I performed the update because the program automatically notified me of a new version while I was running Hasleo Data Recovery Ultimate on the same laptop.

Hello, 
I would like to request a refund for the data recovery tool license I purchased on 22/09/2026. While using the free version of the tool, after selecting the files to recover, the tool prompted me to buy a license to proceed with the recovery. Then I purchased the Professional version and, after entering the license key, I recovered the data (videos, documents, etc.—none of which were encrypted or otherwise blocked); however, I subsequently discovered that all the recovered files were 0 bytes in size and therefore unusable.

Please tell me how to proceed.

I have already sent an email to [email protected] but haven't received any reply.

Thanks.

Hello everyone,

We invite community users to download and test the Hasleo Backup Suite V6.0.0.0 internal test build.

What's new in V6.0.0.0:

1. Added Backup Image Protection feature
2. Added ability to allow access to restricted files/folders when mounting images
3. Added ability to save email notification templates
4. Added ability to automatically delete old backup versions when disk space is insufficient
5. Improved pre-backup and post-backup commands
6. Improved the page for adding backup filters
7. Improved the WinPE component download feature
8. Improved the Automatic driver injection feature
9. Added support for creating WinPE using a custom WIM
10. Various minor bug fixes and small feature improvements

Here are the download links:
X86/X64 Free
X86/X64 Trial
ARM64 Free
ARM64 Trial

Important notes:

This is an internal test build, not an official stable release. It is for testing and feedback only.

How to provide feedback:

Reply directly to this thread with your test results and bug reports.

Please include your Windows version, steps to reproduce, and logs/screenshots where possible.


Thank you for helping improve Hasleo Backup Suite!

Good morning,
I am an experienced admin and have recently migrated my home PC backups to HBS.  My previous backup software degraded to a subscription license model, which I can't stand.

I purchased the lifetime HBS license for 5 clients and has been installed for several months on two modern PC's, and working reasonably well.  File and Image backups are to a local Synology NAS and the file-backups are cloud-synced from there.

One question...
Other than the obvious, what is the difference between the x86/x64 HBS "Free" and "Trial" software installers?  I see they are only a few bytes difference in size.  I have been using the "Trial" installer for my paid license installation and updates.  Does it make a difference for licensed installations?

 Many thanks and regards,

Hasleo Backup Suite V5.9.2.3 Released!

What's new in this version:
1. Fixed an issue that caused file backup to crash
2. Fixed an issue where creating WinPE failed on Windows Server 2016
3. Fixed an issue where the backup type displayed in email notifications was incorrect
4. Fixed an issue where File Explorer crashed in WinPE created from WinRE based on Windows 11 Build 26200.9445

Here are the download links:
X86/X64 Free
X86/X64 Trial
ARM64 Free
ARM64 Trial

I am looking for a new backup software application and I am evaluating Hasleo Backup Suite to see if it meets my needs. I'm new to this forum and this is my first post, as I am on a "discovery" mission.

My current setup runs the backup program from the command line. There are tasks I need to run prior to the backup running, and tasks I need to run after the backup runs.  I see that the command line utility, BackupCmdUI.exe, is only available with the Professional version.  As I have 4 computers (home use) that I need backup software for, the cost for all four is a bit too high for me.  I don't see a multi/family discount for Professional, so I have experimenting with the Pre-command and Post-command options.  

Is there any documentation for using the pre-command and post-command options?  I looked and did not see any in the online documentation.  Specifically what I am looking for is if there is a way to pass the current backup run backup type as a parameter to the scripts.  For example, if the backup job is currently running a FILE backup and the backup was INCremental, then I was hoping I could pass something like %BackupType% %BackupScope%, or $BackupType $BackupScope to the scripts to know if the current job is a DATA backup vs. SYSTEM (image) backup, and if the backup job is INC vs DIF vs FUL.  
Any chance this exists in the pre/post commands, the ability to pass backup type information to your scripts?
TIA
-v/s-

Won't there be any problem?

Just built an ED with Win 25H2 26200.9445 on 2 laptops. The File Manager, from the Tools menu, does not start. This was not tested when V5.9.2.2 was installed with the previous version of Windows (August 11 or 27 preview update), but was working with V5.9.2.0.

Hello,

New to this forum,

I encountered a Specified Partition not found error.
Even though I had done a Full Backup 4 days ago.
I understand there are issues with recent Windows Update.

That is what triggered my System backup action but that is what brought about the "Specified partition not found (0x21FF0036000000E9)" error.
I'm guessing this has to do with this Windows Update.  Even though I have done backups before when these updates have occurred with no drama.
Today it seems that it was a drama.

I'm looking for a solution to this error if possible ...

Thanks

Goodo

Du i need as a Single User for backup and restore from Windows 11 the pro Version or ist free enougt?