Hello - I noticed in the backup options - filters, there are 2 items selected by default. They are Exclude system files and folders and hidden files and folders. Can someone explain why those would be selected? I would have thought that you want them included.

Thanks

I've seen a Hasleo emergency disk mentioned to boot Windows after a crash.

I have a Windows USB recovery drive. My understanding is that the Windows USB recovery drive will enable me to recover Windows (like a factory reset) after a crash. Then I'd need to install Windows updates and Hasleo to restore my personal files.

How does the Hasleo emergency disk differ? And do I need both?

Hi,
Potential new user here and I'd like some clarification, so it doesn't bite me in the anatomy down the road. 

If I want to restore and have a bootable Windows system, I should make an image using System Backup which selects the necessary partitions to include in the image.  However, my test indicated that I cannot add unnecessary data partitions to this image and am restricted to Windows only as indicated by "System Backup".

Since I may also want to include a data partition or two, I select the Disks/Partitions which allows me to select any or all the partitions on the disk. 

So, is the following true?
If I'm careful and ensure I have all the necessary Windows system partitions included along with any desired data partitions, I can restore Windows to a bare disk along with any desired data partitions and have a bootable system. (There is a warning about something similar but I think it really is warning against restoring C only and thinking the PC will boot without the smaller partitions)

I've been using File Backup to backup specific files/folders on a secondary drive to an external drive.  Is there a way to restore these files/folders to a different computer than the one used to create the backup?

Thanks.

I store my backup images on a portable drive that is encrypted with Bitlocker. When I boot from the emergency disk to do a restore, Hasleo doesn't see anything on the portable drive. I assume this is because the drive is a Bitlocker encrypted drive. Is there anyway for Hasleo to prompt for the password, so I can restore from the drive?

Thanks, 
Rich

I'm looking for a reliable way to backup my windows 10 laptop before trying a Flyby11 windows 11 update just in case anything goes wrong, is this software suitable for this?

I have a single HDD TB, (Disk 0 931.51GB)
From Disk Management, Partition sizes are...
C 199.71GB capacity, of which 69.37GB is free, system, boot drive
E 730.93GB capacity, of which 102.85GB is free, logical drive
(Disk 0 partition 2) 889MB capacity, of which 889MB s free, recovery partition

C contains win10 and my files, E contains only media files.
I need to backup at least C, possibly E if I have the space.

I have an external USB drive with about 580GB of free space.
Can I make a backup to this drive and retain (not overwrite) the roughly 340GB of stuff I already have on the ext HDD?
What are the best settings to use to be able to restore this drive? I need to backup C, E is less important but would be nice if I could.

If things go wrong when updating to Win 11 how can I restore back to Win 10, do you just plug in the Ext drive and or do I need some other software to make it boot?

Thanks,

I'm running HBS 5.4.2.1 on Windows 11 Pro x64 24H2 and having a problem with the Partition Clone tool.  I'm trying to clone a Partition from one External disk to another External disk.  When I try to run this I get a pop-up window saying this can only be done in the Pre-boot environment.  Why do I have to boot into WinPE when I'm Not trying to clone anything from the Internal System disk?  Both disks I'm working with are External USB disks.  I've never had this issue with other Cloning apps (Acronis, Macrium Reflect, AOMEI, MiniTool).  Do I need to download and install the separate Disk Clone app to do this?  I would appreciate any help.  Thanks!

Greetings.  My scheduled backups have been running smoothly for several weeks, however the shut down after done function that was selected in the backup scheme has recently stopped working.  This is also happening on my wife's machine.  Then, in the next morning, the computer will shut off while I am working.  I examined the logs, and everything seemed fine.  What can I do?  Thank you for your help.

Hello,
  Is there an option not to split backup files at 2 TB ?

Thank you

I finally found a backup solution that fits my needs. Many thanks for that.

I've been running it for a while, and suddenly - without any updates (as far as I remember) or changes to my system - one disk no longer appears in Hasleo. The existing backup task, which had been running daily without issues for a month, now throws the error: "Specified partition not found (0x1f650036000000e)." This error happens with automatic backup schedule, as well as when I manually start it.

When I try to edit or create a new backup, the partitions are listed exactly as they are numbered in Windows Disk Management, but the specific disk in question is just missing in Hasleo (disk 3, 7 disks in total). This happens to be my only dynamic disk, so it might be related to that.

The disk is still normally accessible in File Explorer. I have also performed a full reboot and checked the disk for errors. For testing purposes, it does how up in Veeam.
The problem came up with 5.2.2.3 which I was running for a month. I did update to 5.4.2.1, that didn't help.

This is even stranger: Despite my previous attempts and my current inability to manually create a backup, a successful backup did occur about two hours ago while we were in the process of resolving a forum issue. I did not reboot the system between my earlier failed attempt and that successful backup and now.

I checked logs but didn't see any useful information. Please tell me if you need any.