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Information Hasleo Backup Suite (HBS) FAQs
Posted by: garioch7 - 04-28-2026, 06:40 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (4)


Hasleo Backup Suite Index of FAQs - Introduction


The FAQ posts listed in the Hasleo Backup Suite (HBS) FAQs Topic are not a replacement for the Hasleo Online Help File, which should always be consulted first. The HBS Help File provides the basic information about navigating the various functions and options of the program. The posts in the HBS FAQs Topic assume that the user has already read and understood the basic information provided by the HBS Online Help File.

The purpose of the HBS FAQs Topic is to cull past Topics in the HBS Forum to provide more in-depth information about the various features and functions than is currently available in the Help file and respond to common questions that have arisen there. Over time, some of the information in the HBS FAQs Topic will be added to the HBS Online Help File.

Another tremendous resource for our Forum members is the Hasleo Backup Suite Articles and Tutorials.  If you find that a major subject is not covered by them, you can post in the Hasleo Backup Forum to request that a User Guide be created.  As it is, they are very comprehensive and professional.  They are maintained by the Hasleo Team Development Team, independently of the HBS FAQs Topic posts that are an initiative of the Hasleo Forum Team.  The HBS FAQs Topic posts can respond more quickly to document the ongoing enhancements to the Hasleo Backup Suite.

This HBS FAQs Topic is a proactive measure by the Hasleo Forum Team to share information with HBS users and customers, primarily based on past Hasleo Backup Forum posts.  This is an ongoing project.  Each month, it is hoped to add one or more FAQs to the Topic to further assist users to better understand the capabilities of the HBS product.

If there is a past topic or an issue that you think should be added to the HBS FAQs Topic, you are invited to send a Private Message (PM) to “garioch7”. You can do that by opening your Messages and selecting his name as the recipient; or, by clicking on his name in any post, and selecting to send him a PM.

Both this Topic and HBS FAQs Topic are locked to keep them concise, without extraneous posts.  If Forum members want to respond to an HBS FAQs Topic post with questions or comments, they should open a topic in the Hasleo Backup Forum.

More future posts are being considered as well, based on a comprehensive review of Forum posts dating back to when the HBS product was first released in May 2021 that identified common questions.

We hope these FAQs will assist our users and customers.  Thank you for selecting the Hasleo Backup Suite as your imaging solution.



Hasleo Backup Suite FAQs Index



How To Create a Hasleo Backup Suite Emergency Disk (HBS-ED)
(Last Revised: 2026-06-18)

How Does Hasleo Software Safeguard User Data, and What User Data is Collected?
(Initial Post Date: 2025-05-28)

Why Do You Need A Backup Program and Strategy?
(Initial Post Date: 2026-06-01)

Hasleo Backup Suite Fundamentals And Advice
(Initial Post Date: 2026-06-12)

Disk/Partition, System, and File Backups
(Being Drafted)

Differential and Incremental Backups
(Planned)

Backup Scheduling and the Grandfather, Father, Son (GFS) Backup Strategy
(Planned)

What Is Delta Restore?
(Planned)


- The Hasleo Forum Team

Revised: 2026-06-25

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  Fails to backup
Posted by: billmcct - 04-28-2026, 06:15 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (3)

5.8.2.0 fails on my Dell Xeon syatem.
Says the system cannot find the path to the drive.
Clicking "Backup" "Disk/Partition Backup" took a full 3 minutes to load the next page.
I have been reading on other forums that it is also failing.
Here's one:

https://www.elevenforum.com/t/hasleo-bac...ost-734819

Now in your favor, The program is now showing all 5 of my partitions instead of three.
I did a restore yesterday, (Don't know why} but I had to resize the C: partition to 600 GB
and guess what? It wiped out my two Dell recovery partitions.
I was able to recover the partitions, however I think this is unacceptable.

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  Malware detected during the creation of the recovery disk
Posted by: lavande - 04-28-2026, 03:55 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (5)

Hello,

I updated Hasleo to the latest version, 5.8.2.0. When I try to create a recovery disk, Avast blocks the "BackupWorker.exe" file because it's infected with the "filerepmalware[misc]" threat. The recovery disk fails with an error.

VirusTotal doesn't detect anything related to this file, including Avast!

Is this a false positive?

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  Pre-command and Wake On LAN.
Posted by: tjv - 04-27-2026, 09:26 PM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (3)

Hi, I'm new to NAS backups. Much to learn Smile

The NAS (Asustor AS5404T) will be in sleep mode when not needed.
So you need to put a pre-command in the backup task to wake up the NAS.
However, the task in Windows 11 fails.
Instead, Hasleo gives error code 0x07B0021300000035: 'The network path is not available'.
If I run the batch file outside Hasleo Backup Suite Free (5.6.2.1), the NAS wakes up, no problem.
And there is a time delay in the batch file to guarantee the NAS is fully booted.
It looks like Hasleo backup checks the path before the pre-command. Is this true or not?

Any other ideas?

Thanks.

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  Backup Type Documentation
Posted by: AlanNP - 04-27-2026, 11:05 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (9)

I'm curious to know the difference between full, differential, and incremental backups. I can't find reference to them in the online manuals. Could somebody please direct my reading?
Alan.

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  Backup has frozen and not completed.
Posted by: Stowdon - 04-24-2026, 09:43 PM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (16)

Having a problem with Hasleo back up at present which, hopefully, someone can tell me what, if anything, I am doing wrong. Thanks.

Using Hasleo V5.6.2.1

Using a Dell Tower ECT 1250 i7-14700 (4 months old), Windows 11 Pro 25H2, 16GB RAM.

Back up onto external Seagate One Touch Disk 4TB.

Running a File back up (lots of files). When started it stated that it would take approx 19 hours to do the back up. Not a problem. Machine left on overnight. Up to that point it had been progressing and running fine.

This morning it appears to have frozen on 79% of back up (has displayed that figure for at least 4 hours now).
Elapsed time: 23.43.01
Curiously showing time left as 00.00.01 

Is there something still going on that I can't see or should I stop it running now and try again?
I have used this software in the past without problems.

I have searched other threads but couldn't find anything with same symptoms.



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  Emergency Disk - Download Win PE Components?
Posted by: garioch7 - 04-22-2026, 05:04 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (66)

I purchased Hasleo Backup Suite Pro (HBSP) on 2025-10-30.  I created an Emergency Recovery USB on the day of purchase and installation, and I had never updated it since then.  In relation to another topic here, I decided to be less lazy and update my HBSP Emergency Recovery USB today.  It took five minutes.

My apologies for being inexperienced, but I was interested in the option to "Download WinPE Components."  It was not selected by default.  I went to the online help, but it concisely stated that checking that option would stop HBSP from "looking" for WinPE components on my computer ... ?

The inference is that the WinPE components are already on my computer, so why would I want to download a duplicate copy of those files specifically for HBSP?  Since I do full system images, including System Files, this would increase the size of my weekly disk images, would it not?  Or, does HBS use junction files/folders for that option, if selected?

What are the pros and cons of this option?  For now, I did not select that option; and, as I said, it only took five minutes to create a brand new shiny HBSP Emergency Recovery USB drive, that I tested and it worked fine.

Inquiring minds want to know ...  A day without learning one or more new things is a wasted day, IMHO.

Have a great day.

Regards,
Phil

PS: Perhaps the Hasleo Team might consider a pinned topic of common FAQ posts in relation to the Hasleo Backup Suite as a proactive measure ...  ?

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  Filters
Posted by: billmcct - 04-21-2026, 12:24 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (8)

Is there any way to save the filter list. I add about 30 filters each time I backup
but HBS deletes them when closing. I need a way to save them because I use the same filters every time.
Bill

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  Emergency Disk Rebuild Notices With New Version Releases
Posted by: garioch7 - 04-20-2026, 06:47 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (8)

I did a perfunctory search of "Emergency Disk" in this Forum, but I did not find a Topic dealing with notifying users when the Hasleo Team recommends that users/customers rebuild their Emergency Disks.  Some competing imaging products do that in their Version Release Notes.

I would suggest that the Hasleo Team consider including that information in the Version Release Notes, not only when it IS required, but also when it is NOT.  Perhaps this has been previously addressed, and I just failed to see it, being relatively new here ...  Confused

Have a great day.

Regards,
Phil

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Information Information: Windows Update Affects MR8 Image Mounting – HBS Completely Unaffected
Posted by: garioch7 - 04-18-2026, 06:17 AM - Forum: Hasleo Backup Suite (Free Windows Backup & Restore Software) - Replies (9)

Posted with the permission of the Hasleo Forum Administrator and the Root Admin (@AdvancedSetup) of the Malwarebytes Forums.

The latest "Patch Tuesday" Windows 11 Security Update added the Macrium Reflect 8 (MR8) image mounting driver to the blocked vulnerable driver list.  As a result, any images made with MR8 can no longer currently be mounted using MR8, if users have installed that update that updates the current Windows version number to 26200.8246.  There is a workaround to disable the blocked driver list from interfering via a Registry Edit that also introduces security risks, and should only be undertaken after carefully reading the workaround link posted by the Root Admin of the Malwarebytes Forums.

The details can be found here: https://forums.malwarebytes.com/topic/33...orkaround/

I have tested the workaround, and it does work.  I am personally not concerned about the security risk since I don't install suspicious and dodgy programs.  I wanted to be able to continue my three-week testing cycle comparing the performance of MR8, Easeus Todo Backup Home, and the Hasleo Backup Suite Professional in another topic I opened in this Forum.

I am also a member of the Macrium Forums, having used it since Version 5, but when Version X (MRX) became subscription-based only, I extensively researched other imaging products.  I chose the Hasleo Backup Suite Professional (HBSP), with a lifetime licence, including free lifetime version updates.  I am very happy with my purchase decision.

Because of a bad experience with another imaging program about 10 years ago that was my only imaging program, I got rid of that one program, and replaced it with two imaging programs, and alternated my weekly imaging of both of my computers.  I like redundancy.  Then I purchased HBSP, so now I have three imaging programs that I alternate using weekly.

The support for MR8 ran out a couple of months ago.  The current information from the Macrium Forums, as of the date of this post, is that Paramount is investigating the situation.  Paramount might issue an MR8 patch to correct this issue, but they are under no obligation to do so since MR8 home customer support updates ran out.  I consider it inevitable that eventually a Windows update will totally cripple MR8.

In the interim, if you are an MR8 user, this workaround can solve this issue, but, as I said, it does leave your computer more vulnerable.  MRX is not affected, nor are any other imaging programs that I know of.

The Hasleo Backup Suite program is NOT affected.

I express my gratitude to @AdvancedSetup, the Root Admin at the Malwarebytes Forums, for permission to link to his comprehensive post, and to the Hasleo Forum Admin for permitting me to post this information for possible MR8 users/customers, who are also HBS users/customers, or those who are considering the Hasleo Backup Suite as an imaging solution.

Have a great day.

Regards,
Phil

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