Having a problem with Hasleo back up at present which, hopefully, someone can tell me what, if anything, I am doing wrong. Thanks.

Using Hasleo V5.6.2.1

Using a Dell Tower ECT 1250 i7-14700 (4 months old), Windows 11 Pro 25H2, 16GB RAM.

Back up onto external Seagate One Touch Disk 4TB.

Running a File back up (lots of files). When started it stated that it would take approx 19 hours to do the back up. Not a problem. Machine left on overnight. Up to that point it had been progressing and running fine.

This morning it appears to have frozen on 79% of back up (has displayed that figure for at least 4 hours now).
Elapsed time: 23.43.01
Curiously showing time left as 00.00.01 

Is there something still going on that I can't see or should I stop it running now and try again?
I have used this software in the past without problems.

I have searched other threads but couldn't find anything with same symptoms.

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I purchased Hasleo Backup Suite Pro (HBSP) on 2025-10-30.  I created an Emergency Recovery USB on the day of purchase and installation, and I had never updated it since then.  In relation to another topic here, I decided to be less lazy and update my HBSP Emergency Recovery USB today.  It took five minutes.

My apologies for being inexperienced, but I was interested in the option to "Download WinPE Components."  It was not selected by default.  I went to the online help, but it concisely stated that checking that option would stop HBSP from "looking" for WinPE components on my computer ... ?

The inference is that the WinPE components are already on my computer, so why would I want to download a duplicate copy of those files specifically for HBSP?  Since I do full system images, including System Files, this would increase the size of my weekly disk images, would it not?  Or, does HBS use junction files/folders for that option, if selected?

What are the pros and cons of this option?  For now, I did not select that option; and, as I said, it only took five minutes to create a brand new shiny HBSP Emergency Recovery USB drive, that I tested and it worked fine.

Inquiring minds want to know ...  A day without learning one or more new things is a wasted day, IMHO.

Have a great day.

Regards,
Phil

PS: Perhaps the Hasleo Team might consider a pinned topic of common FAQ posts in relation to the Hasleo Backup Suite as a proactive measure ...  ?

Is there any way to save the filter list. I add about 30 filters each time I backup
but HBS deletes them when closing. I need a way to save them because I use the same filters every time.
Bill

I did a perfunctory search of "Emergency Disk" in this Forum, but I did not find a Topic dealing with notifying users when the Hasleo Team recommends that users/customers rebuild their Emergency Disks.  Some competing imaging products do that in their Version Release Notes.

I would suggest that the Hasleo Team consider including that information in the Version Release Notes, not only when it IS required, but also when it is NOT.  Perhaps this has been previously addressed, and I just failed to see it, being relatively new here ... 

Have a great day.

Regards,
Phil

Posted with the permission of the Hasleo Forum Administrator and the Root Admin (@AdvancedSetup) of the Malwarebytes Forums.

The latest "Patch Tuesday" Windows 11 Security Update added the Macrium Reflect 8 (MR8) image mounting driver to the blocked vulnerable driver list.  As a result, any images made with MR8 can no longer currently be mounted using MR8, if users have installed that update that updates the current Windows version number to 26200.8246.  There is a workaround to disable the blocked driver list from interfering via a Registry Edit that also introduces security risks, and should only be undertaken after carefully reading the workaround link posted by the Root Admin of the Malwarebytes Forums.

The details can be found here: https://forums.malwarebytes.com/topic/33...orkaround/

I have tested the workaround, and it does work.  I am personally not concerned about the security risk since I don't install suspicious and dodgy programs.  I wanted to be able to continue my three-week testing cycle comparing the performance of MR8, Easeus Todo Backup Home, and the Hasleo Backup Suite Professional in another topic I opened in this Forum.

I am also a member of the Macrium Forums, having used it since Version 5, but when Version X (MRX) became subscription-based only, I extensively researched other imaging products.  I chose the Hasleo Backup Suite Professional (HBSP), with a lifetime licence, including free lifetime version updates.  I am very happy with my purchase decision.

Because of a bad experience with another imaging program about 10 years ago that was my only imaging program, I got rid of that one program, and replaced it with two imaging programs, and alternated my weekly imaging of both of my computers.  I like redundancy.  Then I purchased HBSP, so now I have three imaging programs that I alternate using weekly.

The support for MR8 ran out a couple of months ago.  The current information from the Macrium Forums, as of the date of this post, is that Paramount is investigating the situation.  Paramount might issue an MR8 patch to correct this issue, but they are under no obligation to do so since MR8 home customer support updates ran out.  I consider it inevitable that eventually a Windows update will totally cripple MR8.

In the interim, if you are an MR8 user, this workaround can solve this issue, but, as I said, it does leave your computer more vulnerable.  MRX is not affected, nor are any other imaging programs that I know of.

The Hasleo Backup Suite program is NOT affected.

I express my gratitude to @AdvancedSetup, the Root Admin at the Malwarebytes Forums, for permission to link to his comprehensive post, and to the Hasleo Forum Admin for permitting me to post this information for possible MR8 users/customers, who are also HBS users/customers, or those who are considering the Hasleo Backup Suite as an imaging solution.

Have a great day.

Regards,
Phil

I'm Having a problem installing the backup program that I paid around 69.00 dollars.. a few days ago my  m.2 crashed and I had to reinstall everything ... thats not your problem, but it's what lleads up to the issue. I tried to reinstall Hasleo Backup today, and it told me I'd passed the allowed number of installs, then asked me to buy another copy.. if nothng else I feel there should have been a clear message somewhere in the sales ad of how many reinstall are allowed before being asked to rePurchase your program. I would appreciate any help (especially being told how many reinstalls that are allowed)

Thanks,

Jan

Today when I logged in, the Registered Member statistics was 25K.  Yesterday, and previously, it had been in the 46K range.

Have dormant accounts been purged?  That is a lot of missing registered members!

I also noted this morning that Forum was really slow initially.  I am wondering about a possible Forum attack ... ?

Have a great day.

Regards,
Phil

Is there an update as to when Hasleo may have this done? Every release causes my anti-virus software to get thrown for a loop scanning a few of the files because they are deemed "suspicious". The files are eventually given the green light, but only after 2-3 minutes of scanning.

Thanks!

Hey there,

I tested around a bit with the new BitLocker features in the current beta version.

What I can say so far: This feature is insane! I really like that HBS is now able to retain the BitLocker state and that you can even select if you want BitLocker retained or removed. You can even restore without BitLocker first and then again restore the same backup and this time reenable BitLocker. That's crazy good and I can't even imagine the things that had to be moved to make this feature possible. Huge props for that!

Besides that, I tested around a bit further and I've found 3 things that might be worth looking into:

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1) Backup is stored on another partition that also has BitLocker enabled

Restore will still work, I didn't think it would go through but it did, nice! But it won't automatically open the backup partition. Instead after booting to WinPE it will ask for the BitLocker password or recovery key. If you provide the key, it will continue and restore without problems.

I think it might be a good idea to also remember a possible recovery key for the backup partition (just like with the system partition). That way the user wouldn't have to do anything at all.

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2) Error during backup of a freshly installed Windows 11 where device encryption is not completed yet

If you setup a new device with Windows 11 and it is encrypted by default, the encryption will be "Device encryption" where the BitLocker password will be uploaded to your Microsoft account and all devices connected to your PC will be "prepared" for encryption. This is the new default for all modern devices and the user normally won't even recognize their device was encrypted.

This is exactly the scenario I tested. The device was installed with a fresh copy of Windows 11 but with a local Windows account. This will prepare your device in a way that partitions are BitLocker encrypted (during setup) but no recovery key was set so far:





When you try to backup Windows with HBS in this state, the backup will fail. First it tells you that the drive has BitLocker activated (which is true, just not protected so far):



Then when performing the backup it fails with this error:



Specified object not found. (0x030E001300000000)
The operation was not successful.

I attached the log to this thread.

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3) Device encryption changes to "normal" BitLocker encryption after a restore

This one is a little hard to explain and I'm not that familiar with the differences of device encryption and "normal" BitLocker encryption unfortunately.

When a fresh Windows 11 device is encrypted with BitLocker device encryption, it will show "Device encryption" and an "ON" slider in Windows settings under "Privacy & security" / "Device encryption" (see first screenshot on 2).

But after successfully restoring a backup with HBS this menu will look different:



The slider is now gone and it will only show "Your encryption settings are managed by BitLocker". Technically this is probably the same, but it looks like the "advanced" version of device encryption now where you can't easily decrypt everything by turning the slider to "OFF". Instead encryption is now managed by the "normal" BitLocker settings.

I don't know what the differences are exactly, device encryption looks like the "beginner" version for me. But I was wondering why this changes after a restore.

*Edit: Also, when thinking about it, I was testing with a Windows 11 Pro version where BitLocker is available in general. Home on the other hand does not have BitLocker available to the user. Device encryption can be active on both editions, though. That means if a restore changes the settings to "normal" BitLocker, users of the Home edition might be locked out of the settings or worse. So maybe this effect should also be checked with the Home edition and what might change for users.

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That's all I have for now. All in all this beta version is really impressive.

Points 1 and 3 are not really critical for me. Point 2 might be worth looking into because there might be lots of people that have device encryption turned on without being activated fully.

Cheers!
al3x

Attached Files

  backup-suite-log-20260409211643.zip (Size: 34.35 KB / Downloads: 2)

Hi,  Since Hasleo Backup Suite introduced a paid version with v.5.5.2, can the older versions still be used commercially for free?