08-12-2025, 05:29 PM
Hasleo now creates an additional entry for "Hasleo Backup Suite" outside of the Hasleo folder in the Windows 11 "Start" menu. Is this a bug? The application does not launch when I click the entry.
Hasleo creates an additional entry in the Windows 11 "Start" menu
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08-12-2025, 05:29 PM
Hasleo now creates an additional entry for "Hasleo Backup Suite" outside of the Hasleo folder in the Windows 11 "Start" menu. Is this a bug? The application does not launch when I click the entry.
08-12-2025, 07:20 PM
(08-12-2025, 05:29 PM)khanyash Wrote: Hasleo now creates an additional entry for "Hasleo Backup Suite" outside of the Hasleo folder in the Windows 11 "Start" menu. Is this a bug? The application does not launch when I click the entry. We haven't made any changes to this, so it must be due to a change in the implementation of Windows 11. We will investigate to see what happened.
08-12-2025, 11:52 PM
I think this is the way W11 works, if you are using something frequently it will place an icon for it on the Start menu.
08-13-2025, 04:26 PM
We have not been able to reproduce this issue yet, but we will continue to try. If it is indeed the case described by @CDC9762, then this issue may be difficult to fix.
08-13-2025, 11:04 PM
I also seem to have an additional entry in the start menu which points to:
"C:\Program Files\Hasleo\Hasleo Backup Suite\bin\BackupSystemTray.exe" It doesn't do anything when you click on it. The normal working entry points to: "C:\Program Files\Hasleo\Hasleo Backup Suite\bin\BackupMainUI.exe" Not sure how the rogue entry came about. Not sure if this helps.
What @khanyash means is the normal app list that gets populated with the installation of new programs.
And I can confirm I also have another shortcut put in the start menu next to the HBS folder: ![]() My shortcut was put in the user's start menu directory here on 15.06.2025: %appdata%\Microsoft\Windows\Start Menu\Programs\Hasleo Backup Suite.lnk And it is linked to "C:\Program Files\Hasleo\Hasleo Backup Suite\bin\BackupSystemTray.exe" Unfortunately I can't reproduce this in a VM, tried with different versions from the past and none created this link during installation. Not sure how it got placed there... *Edit: Sorry @pt58, didn't see your post before posting mine. Same issue I guess ![]()
I was able to reproduce the issue:
- HBS v5.4.2.0 introduced this bug, all versions before that don't create this shortcut. - Install any of the newer versions and restart your PC afterwards to make sure the HBS service is started correctly. - Create a new disk/partition backup schedule and run the schedule directly. As soon as the notification for the running schedule pops up, a new shortcut will be created in the start menu. So the execution of the BackupSystemTray.exe process probably creates this shortcut by mistake.
I always run HBS WITHOUT NOTIFICATIONS and have never had that issue.
My money's on a Win10/11 update causing the issue... ![]() (Yesterday, 12:01 AM)al3x Wrote: I was able to reproduce the issue: Strangely, BackupSystemTray.exe does not contain any code for creating shortcuts.
Yesterday, 12:48 AM
(Yesterday, 12:36 AM)admin Wrote:(Yesterday, 12:01 AM)al3x Wrote: I was able to reproduce the issue: Not sure why this happens. But I could reproduce it on Windows 11 and also on 10, so this is not an issue with a recent Windows 11 update or something like that. - Windows 11: https://youtu.be/yYd93k5-1DY - Windows 10: https://youtu.be/JKTsY1Ul2Zk |
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