Not starting backup at shutdown-event

[N8AKTIV]

Backup at shutdown-event used to work in the past, but it hasn't been working for a while now (fast-reboot is disabled).
How can I check which shutdown event is expected here and why it is no longer being recognized ?
Thanks!

[admin]

To further analyze the issue, please open the save log file dialogand save the log file, then send the log file to us.


Thanks.

[al3x]

Hi and welcome to the Hasleo forum!

I just tried the shutdown event feature in a Win11 virtual machine and for me it triggered a backup during shutdown.

Here's a couple of questions and things to check that come into my mind:
- What Windows are you running? Windows 11?
- What backup type have you scheduled to run? Image (system/disk backup) or file backup?

- Are you sure your backup job has really an active event trigger with setting "User log off"?



- Can you recheck if your fast startup options are really deactivated in Windows?



- In Windows Event Viewer under Windows logs > Application there should be an entry from Source "VSS" with event id 8231 right when the backup starts:



- HBS should log if the backup job was started. Can you check if there's something listed?



*Edit: I just saw @admin already answered you, I was a little too late to the party