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Network Failure - Can't start or save jobs
#1
Hey all.

So I just started using Hasleo and got some great help from people in another thread about setting up retention. However, now I've got a real weird issue.

I started a test backup and it was going but quite slowly and I wanted to restart my PC for something else anyway so I stopped the backup to do that. Before rebooting, I also uninstall Macrium Reflect X, which I was using prior.

Now after rebooting, I can't start my backup job or save a new one. I get the error "Network failure, please make sure network works properly and try again. (0x00CF00D200000533)"

Thing is, my network is fine. I can reach the file share in other applications and it even comes up when I browse to the folder from the backup job creation screen. I tried uninstalling and reinstalling Hasleo in case removing Reflect X messed up some shared component or something but nothing's changed. I'm a bit baffled by this error since the problem it's mentioning isn't otherwise a problem.

I've attached a Zip with everything from the logs folder. Does anyone potentially see what the issue is?

Thanks!


Attached Files
.zip   logs.zip (Size: 43.15 KB / Downloads: 4)
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#2
How is the network location selected, and does it require access credentials to be specified? To access another PC on my network from HBS the PC name, userID and password need to be entered. If the same location is always used then start from Tools, select Storage Management Path, and enter the required information.
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#3
Wow, so weird. Hand to the IT gods, The initial test backup I was running and cancelled was run with nothing entered into the Storage Mangement Path settings and it was fine. But sure enough, I now entered the share and creds manually into that screen and it connects.

Baffling but it works so I won't look into it too far. Smile

Thanks!
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