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Can't register Backup suite.
#1
Lost my SSD and had to reload all software and now Backup suite tells me the license key I
have has exceeded the number of activations allowed.
How can I fix this?
Bill
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#2
(Yesterday, 05:40 PM)billmcct Wrote: Lost my SSD and had to reload all software and now Backup suite tells me the license key I
have has exceeded the number of activations allowed.
How can I fix this?
Bill

@billmcct,

@admin will be happy to do that for you.  You could open a support ticket, but I would not bother.  It is overnight in China right now, but @admin will probably be logging in late this evening, my time currently is: 15:30 ADT, so about eight (8) hours from now.  @admin usually appears around 23:00.  The Forum Administrator is here checking the Forum daily, seven days a week.

Down the road, we might see user licensing accounts that users can deactivate and activate themselves, but the current focus has been on improving the core functionalities of the Hasleo Backup Suite.  I know that others, including me, have suggested it, and I think it is on the future "road map" of the Hasleo Development Team.

I apologize for your inconvenience, but I assure you that the licensing issue will be resolved to your satisfaction within 24 hours, based on past experience.

Thank you for choosing a paid version of Hasleo Backup Suite.  That funds future development of what is already a first-in-class backup program.

Have a great day.

Regards,
Phil
Reply
#3
@billmcct,

Please provide me with your order number or send your license to [email protected], and we will reset the license for you as soon as possible. Thanks.

Best regards,
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