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HBS causing machine reset when doing a Full backup
#11
@Mike,

The best version of HBS is the latest production version.  I know you are concerned, but could you please wait for an expert analysis of your backup logs by the Hasleo Support Team, please?  Hasleo is dedicated to providing the best customer support.

Have a great day.

Regards,
Phil
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#12
(2 hours ago)Mike Wrote: I have trawled through the event log and nothing seems to be relevant.
There are no dump files generated.

My developer guy says this bug (in my system) is down to on or more of :-
- Version of HBS
- Windows updates

If I can get hold of an older version of HBS I am willing to give this a try.

Without any indication, at the event or LOG level of such an event... my money's on a hardware issue.  I don't know which one (sounds like a temperature or loading issue) but you should be able to duplicate it just by doing a FileCopy of a large amount of data to a fairly high speed device.

I had this type of issue with CPU overtemp.  If this is a laptop, you need to get in and vacuum out all the dust that accumulated in the cooling fins (a very common problem).

As far as older versions are concerned, gimme a version # and I can make it available (I have them all from v3.5 on)
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