Booting Rescue Disk Displays Tiny Image

[starchase]

Laptop is:  Model:I7591-7483BLK-PUS 2-in-1 (7000 Series) 15.6 inch 2-IN-1
HBS version used 5.9.2.1

I just made a rescue disk for the above laptop and when booting, the display of the application is too tiny to be functional. I'm sure it is something I've done, but the Rescue Disk does display properly on my other computers. Is there some Dell display driver I should be including when I create the Rescue Disk? See image attached showing what I mean. 
I should add that the Rescue Disk made with version 5.6.2.1 boots fine and the display is normal.
Many Thanks.

   

[al3x]

Hi,

This problem can occur with later HBS versions on high DPI displays.

One solution for this problem is to delete (or rename) the qt.conf file in this folder:
C:\Program Files\Hasleo\Hasleo Backup Suite\bin\WINPE\Program Files\Hasleo Backup Suite\bin\

After that, recreate your WinPE image.

For reference - this was discussed before here. The solution in the end was to delete the file.

@admin: Maybe this should be the default? Is there a reason for that file?

[Bespoken]

I vote for its removal as it is easy to forget to delete it when a new version of HBS forces a rebuild of the boot menu.

[starchase]

I vote for its removal as it is easy to forget to delete it when a new version of HBS forces a rebuild of the boot menu.

Thanks for the above replies. I'll go ahead and delete the file and rerun the ED.

[admin]

Many thanks to @al3x for providing the solution. However, in some cases, the absence of qt.conf can still lead to issues. For instance, the window may appear excessively large and extend beyond the screen. In V6, we plan to upgrade the Qt library to improve support for high-DPI screens, and we hope this will better address the problem.

[starchase]

I vote for its removal as it is easy to forget to delete it when a new version of HBS forces a rebuild of the boot menu.

Just to confirm, the deletion of the file in question worked for me, the RD opened normally. Thanks very much for the solution.

[admin]

I vote for its removal as it is easy to forget to delete it when a new version of HBS forces a rebuild of the boot menu.

Just to confirm, the deletion of the file in question worked for me, the RD opened normally. Thanks very much for the solution.

It looks like more people voted to remove the file, so we'll remove it in future versions. Thanks.

[Epictetus]

Just to confirm, the deletion of the file in question worked for me, the RD opened normally. Thanks very much for the solution.

It looks like more people voted to remove the file, so we'll remove it in future versions. Thanks.

Just to add my vote to remove it too. Means one less think to do.

[admin]

In earlier versions, qt.conf wasn't automatically included in WinPE. Then we added it in recent releases, and now we find ourselves removing it once more.

So yes, we took a scenic route just to annoy everyone with tiny windows on high-DPI displays. 😂

Sorry for the unnecessary detour, folks.