Hi. I purchased the system clone software. Because I was copying to a USB it needed the paid version.
However, I keep getting the messsage Failed to run system API.(0x07F1001502AF0059)

I have turned off volume shadow copy and also removed all anti virus programs just in case.

My log is attached. Any ideas? If this is not going to work, maybe I should refund and buy wintousb instead?

Let me know your thoughts. Thanks
  disk-clone-log-20250804160919.zip (Size: 25.39 KB / Downloads: 7)
I hav
IFailed to run system API.(0x07F1001Failed to run system API.(0x07F1001502AF0059)502AF0059)

I created a backup last night with no issues at all.   I just tried to create a new backup and got the message that the operation was not successful.   I had this issue a week or two ago and you asked for the log file.  
I did as you asked the last time and I copied the file, but not sure how to attach it here.  I did drop it where it says attachments below.
The original issue was posted at this link  https://www.easyuefi.com/forums/thread-3...ml#pid9190

Attached Files

  backup-suite-log-20250803194755.zip (Size: 75.67 KB / Downloads: 3)

Is there a reason image mounting isn't offered in the WinPE rescue environment?

I've been able to get the following services running in WinPE:

HasleoImageMountService
Dokan2
hasldisk

Image mounting is still not offered. Is there a Windows component that mounting depends on that's missing in WinPE? I may be able to help.

I have a couple of win10 laptops and win7 desktops.

About 18 months ago I installed Hasleo Disk management suite on a Win7 DESKTOP and a Win7 Laptop

all those devices now tell me, whether connected to the Internet or not, that the suite is old and needs upgrading and I am refused service. How do you manage to BYPASS the lack of Internet connection on a device with no WIFI and NO RJ45 cable connected to the PC for over a year??? It's used only for time consuming activities like backing up my Photo collection of the last 25 years and occasional HDD diagnosis!

I upgraded my win 10 installation with the intention of cloning the hdd to an ssd, the ssd I put in a sata to USB caddy ... but I was refused that service too!

Another failure .. I do not want to have a bootable Win10 USB drive (i ALREADY HAVE ONE made 18months ago on a Stupid HP Stream with a 32GB eMMC soldered onboard drive) .. I want to have a bootable internal sata III drive.
I cannot clone it because that requires a second slot for an internal SATA drive, that is not available.
I  thought to clone it using spare SATA connections on my isolated WIN7 DESKTOP but this idea was thwarted when, instead of opening up the Suite ... it posted the same message saying the installation needs to be upgraded ... in spite of not having been connected to the internet for the last year.

I found hasleo because I followed a thread on a forum that recounted how Hasleo and the forum had worked together to fix and remove bugs, add meaningful, useful code to help make the app what it was to become ...
i found I could clone a drive from hdd to ssd by using my desktop to create an image and then restore that image to a new drive for my laptop ... but it seems that I can no longer do that because The app only supports Win8 and above and i HAD INSTALLED IT ON 7 ... THE ONLY DEVICE I own with more than 2 SATA connectors ... that is perfectly capable of cloning the drives and also keeping a drive image in backup.

Seems Hasleo is backuping up nothing on a ReFS partition.
It does the backup but on restore it doesn't show the drive.

So if it isn't support you should not let us to select ReFS partitions or note it somewhere.

Thank you

This is probably more of a general Windows question as related to HBS.

If I use a very large  file (as an example a VeraCrypt container)  and make even a small change to one of the encrypted files inside the VerCrypt container, Windows then notes the big file has changed. File type backups would then require a complete new copy of the file to be made.

I would like to understand if Windows actually changes only a portion (block) of that big file so HBS  incremental Disk/Partition backup would still be relatively small. I'm experimenting but have not reach a definitive answer. 

Thanks for any insights as to what actually happens

JD

Just ran my first backup to an external USB HDD. I have a mix of Windows and Linux systems so have done a partition backup. When verifying the backup the quick verification takes seconds but the complete takes several hours. I did a differential after the main backup, does the complete verify check the initial backup and differential that might account for the time to verify.

Also does Hasleo Backup Suite support Ext4 partitions or is it best to do a sector by sector backup.

Thanks

The VHDX (Windows 11) is running from a USB-connected NVMe enclosure.

Every time I start the system, the system time is always incorrect and does not update automatically unless I manually toggle "Set time automatically" in the Date and Time settings after each boot.

Is there a way to ensure the system time is set correctly at boot (ideally syncing automatically), without needing to manually adjust this setting every session?
I should also note that the network connection takes some time to establish on boot (about 30 seonds).

I have only been using this software for about 56 weeks now and I went to create a backup like I have doing and this time I got a message saying that the operation was not successful.   There was no other information with it.   I checked the external hard drive that I am saving the backup to and the folder was completely empty.  There is plenty of room on that external hard drive so I know that is not the issue.    
Why did I get this message and how do I go about resolving the issue so that I can continue to use this software to back up my windows 11 Pro computer.?
Thank You

I have a computer with dual drives.

The C drive contains Windows, and some programs that I couldn't install on a different drive. The D drive contains the user libraries, and programs that allowed me to install on the drive of my choice.

What are the tradeoffs (or recommendations) about backing both drives up in the system backup vs. doing a system backup for the C drive, and a file backup for the D drive (file backup because there are files I want to exclude from the backup)?

Also, aside from storing copies of my encryption keys/certificates elsewhere for recovery, is there experience or input about recovering Windows 11 Home with BitLocker encrypted drives?