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Hasleo Backup Suite (HBS) FAQs
#1
Information 
To: HBS Users and Customers,


The HBS FAQs have been culled from other Forum posts, in response to common questions, and to better respond to the needs of our user community.  They have been edited, and additional current and explanatory information added.  They will be kept current.

This Topic is locked, and does not accept member posts to avoid it becoming unwieldy with numerous posts about individual, or suggested, FAQs.

If you find errors or omissions, or you want a specific new post added to further explain HSB capabilities, please contact @garioch7 via PM.

We hope these FAQs will assist our users and customers.  Thank you for selecting the Hasleo Backup Suite as your imaging solution.


- The Hasleo Forum Team
#2
How To Create a Hasleo Backup Suite Emergency Disk(HBS-ED)


Primary Source: @Froggie

Primary Link: https://www.easyuefi.com/forums/thread-4...l#pid12599

This FAQ Post discusses creating Hasleo Backup Suite Emergency Disks, which can be created on a DVD or a USB flash drive (the latter is recommended).

(This FAQ Post is a consolidation of information from one or more posts, and has been edited to be current.)


A Hasleo Backup Suite Emergency Disk (HBS-ED) should always be created, and be kept current, as advised by the Release Notes for each new version.  Users are strongly advised to create an HBS-ED after installing HBS for the first time to ensure that, in the event of an SSD or HDD failure of their Operating System Disk C:, they can boot their computer from the HBS-ED to restore their OS, programs, and data from their most recent HBS system image.


“There are (3) Recovery/BOOT menu options available from HBS:

1.  By not selecting the Download WinPE components option, HBS will use a file on your System called WinRE.wim to build your Emergency Media/BOOT Menu.  This is a file, built by Windows (and usually located in your Windows Recovery partition) that offers Windows the ability to BOOT your System into a Recovery mode, if necessary, during various problem scenarios.  It contains a full WinPE configuration as well as a bit of extra stuff, including wireless drivers which are not contained in a base WinPE.  Windows recreates the WinRE configuration during certain updates/upgrades when it feels necessary.  Some users are afraid of this as Windows, in the past, has messed up the WinRE configuration causing many issues with the LIVE Windows System.

2. By selecting the Download WinPE components option, you will receive the basic WinPE configuration via download from Microsoft and it will be used for the Emergency Media/BOOT Menu building process.  The result, using the WinPE base configuration, is smaller than the WinRE configuration.  During the building process,  if adding existing drivers is used, I believe HBS tries to add whatever unique drivers exist on your System to that build (they will need to respond if this is not the case).  Result, the Recovery Media should be fully functional for the System it was built on.

3. A third option exists that I have mentioned in previous posts.  By selecting  Download WinPE components (and Automatic driver injection <set as DEFAULT>), the next screen offers either Microsoft.com or Offline WinPE Package.  If you select Offline WinPE Package, no Microsoft download will occur, and the HBS Emergency Media build will begin using a local OPE (Offline PE) file, previously downloaded from Hasleo.  This is the method I have always used when creating Recovery Media.  Once the OPE file has been downloaded from Hasleo (contains the latest stable build of WinPE from Microsoft and the user must do this), this option may be used for all recovery media creation.  Hasleo offers the latest stable WinPE build based on Windows 11.  This build is the most driver rich version available from Microsoft (I mention "stable" due to the fact that it most likely won't be the latest issue from Microsoft... many of their issues are bug bitten at the time of issue).  When using this method, no download is required (except the initial OPE download from Hasleo) prior to the building of the recovery media and the building process is much faster due to the lack of a download.  This provides a stable WinPE baseline for all Recovery Media produced from this moment forward.”
https://www.easyuefi.com/forums/thread-4...l#pid12599


“If you only checked download  from Microsoft.com and not the use the off-line WinPE option, the resultant winpe.iso (located in Hasleo's "bin" folder)will be built from Microsoft's downloaded WinPE offering (after the download) not the offline WinPE option.

To use the offline WinPE option you must have the previously mentioned OPE file resident (somewhere on your System) before you do the build.  This may be done by using Hasleo's offline WinPE download page HERE.  Once you have it present, then you can build the offline version of the recovery media.

The WinPE offline file (.OPE) is used during the build (just like it would use the downloaded Microsoft option or the WinRE option) and stored where Hasleo stores all the rest of its build results.  Since newly installed versions remove the legacy stored stuff, all new versions will require a build using that OPE file once again.  If you're producing new recovery media without changing the HBS installed media, then any new recovery media will be the same as the one 1st created after a new install.

One of the main reasons I use the OPE installation is because only one download is required and the result is stored on your System for Hasleo to use when building a fresh recovery media (using the offline option).  Currently Hasleo forces users to re-ADD their BOOT media when installing new versions.  If doing so, that process will build a new reference "winpe.iso" for the Hasleo "bin" folder.  That file will be the result of how you do the build... WinRE, downloaded WinPE or use offline WinPE.”
https://www.easyuefi.com/forums/thread-4...l#pid12622



ADDITIONAL INFORMATION
(assembled from multiple sources)


If a user has already created an HBS Emergency Disk using a Microsoft download or, if that was not checked, from the local Windows Recovery files on the computer, the option to select to use the .OPE file, as described by @Froggie, will no longer appear.

The "Re-create WinPE image ISO" feature introduced in V5.8 automatically deletes the old winpe.iso.  However, please note that this feature does not delete the winpe.wim file, so to again get the option to select the .OPE file reappear, you must manually delete the winpe.wim file.  This file can be found in the following folder: C:\Program Files\Hasleo\Hasleo Backup Suite\bin\WADK\Windows Preinstallation Environment\amd64\winpe.wim.


NOTICE: If users download/unzip the WinPEDownloader.zip file, security software, included Windows SmartScreen, antivirus, and anti-malware software like Malwarebytes Standard Premium, will all falsely “detect” the file as malicious.

The WinPEDownloader.zip file is SAFE.  It contains no viruses, or any other kind of malware.  The issue is caused by the fact that the file does not currently have a digital code-signing certificate, an issue that will be addressed in the future by the Hasleo Team.

Dismiss all warnings, and proceed.  To any scanning antivirus or anti-malware programs, add exception(s) for the file(s) falsely detected, to prevent the scanners repeatedly reporting false detection(s).

To run WinPEDownloader.exe, double-click the file, and ignore all warnings.  The resulting Hasleo Offline WinPE.OPE file will be found in the folder where the original WinPEDownloader.zip file is located, and can be used for future creation of new Hasleo Emergency Disks, when recommended by HBS in the Release Notes for new versions.  It will be much faster because no downloads are involved.


Some users with high-resolution displays may see that the HBS-ED GUI box is very small.  To correct that issue, delete the qt.conf file in the following folder within your Hasleo Backup Suite installation folder: C:\Program Files\Hasleo\Hasleo Backup Suite\bin\WINPE\Program Files\Hasleo Backup Suite\bin\qt.conf.  Then, recreate your HBS-ED.


Revision Date: 2026-05-04
#3
How Does Hasleo Software Safeguard User Data, and What User Data is Collected?


Primary Sources: Hasleo Privacy Policy, and Hasleo Forum Team Internal Discussions

Primary Link: https://www.hasleo.com/privacy.html


This FAQ post was created to authoritatively respond to the misinformation circulating on the Web that alleges, or suggests, that Hasleo Software sells user data.

Please consult the Hasleo Privacy Policy at the Primary Link provided above.  The Privacy Policy is subject to amendment at any time, so please check it frequently if you have privacy concerns.



SUPPLEMENTARY INFORMATION
(Resulting from internal Forum Team Discussions)


Network access by Hasleo software is strictly limited to checking for software updates, downloading updates, downloading WinPE components, and sending emails. Anyone can monitor the software's network behaviour using network monitoring tools. Antivirus software would also flag any abnormal behaviour.

Payment processors and credit card data

    • Hasleo now uses 2checkout and FastSpring for online sales.
    • 2checkout does not provide Hasleo with users' credit card information – in fact, no credit card number is visible in its back-end.
    • FastSpring shows only the last four digits of the credit card number.
    • At no point does Hasleo possess the full credit card number of any user.


The software may occasionally open Hasleo's website; e.g., to display Tutorial pages or a “Thank You” web page after installation. These are normal, user‑transparent actions.

Hasleo software has never scanned sensitive user data. Antivirus and security software would detect and report any such unauthorized behaviour.

The free version can be downloaded, installed, and used immediately. It does not require users to enter any personal information, and therefore collects no user data at all.

At Hasleo, your security and privacy is of the utmost importance to us. We will only collect your personal information for defined purposes.

We do not distribute or share your personal information beyond what is strictly necessary for us to fulfill our obligations to you.

We may share your information only with partners who adhere to Hasleo's commitment to protect your privacy.

Hasleo will not sell your personal information in any manner whatsoever.

No one has ever documented a single instance where Hasleo Software sold user data.

Hasleo is committed to ensuring that its users and customers are informed as to how their personal information is used, and kept secure.



AUTHORIZED BY: The Hasleo Software Team and the Hasleo Forum Team


Revision Date: 2026-05-05


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